----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Create Phone Call]() * [Get Call]() * [List Calls]() * [Call Ended Reason]() -----------------------------

### Answer The "server-shutdown" ended reason occurs when there is an issue with the server itself, leading to an unexpected shutdown of the call. This could be due to server-side faults or maintenance activities that cause the server to become unavailable during the call. Unfortunately, the specific details or reasons behind a server shutdown for a particular call, like with the call id you provided, are not directly mentioned in the available documentation [(1)]() . For resolving issues like these or understanding the exact cause, it might often require direct intervention or investigation by the technical team managing the servers.