PlayHT keys not working
# support
Guys Putting my PlayHT keys into the provider keys leads to a 401. Can you please fix this.
Hi @dst19, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
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### Answer Receiving a 401 error when inputting your PlayHT provider keys into Vapi typically indicates an issue with authentication. This could mean the keys are incorrect, expired, or there's a mismatch in the setup. Ensure that you have correctly obtained your
User ID
from PlayHT and that they are accurately input into Vapi's provider keys section. For configuring your voice setup with PlayHT, refer to the documentation for setting your PlayHT provider key and selecting the appropriate voice settings [(1)]() . If the issue persists, verify your PlayHT account status and key validity directly with PlayHT.
There is nothing wrong with the key, double and triple checked
Send me your call_id. Also, if you are not a paid user of PlayHT then you might also face this issue