this is possible make with othe VAPI ?
# support
Perfect, great to know, can I use x to make calls to people's WhatsApp, or can I just make calls directly to people's cell phones? and I saw that the tool is charged per minute used, when the person doesn't answer the call, and counted as "minute used"?
Hi @gutosimoes, I'm an AI assistant for Vapi. While a team member reviews this question, I'll look through relevant sources and see if I can provide suggestions. Please tag @Vapi Support with any follow-up questions.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Launch Screen Assets]() * [List Calls]() * [Glossary]() * [Cost Routing]() -----------------------------
### Answer Vapi focuses on voice AI and provides functionalities for making and receiving phone calls; it doesn't directly support making calls to WhatsApp. Calls can be made directly to cell phones or through web calls [(1)]() . Regarding the billing, Vapi charges a flat rate per minute for calls, prorated to the second [(2)]() . If the call does not connect or is not answered, the duration and thus the billing would typically reflect the actual connection time, if any. For detailed billing practices, especially regarding unanswered calls, it's advisable to refer to the official documentation or contact support for the most accurate information.
Glad I could be helpful. Feel free to create a new thread with any new questions you may have.
You can only call cell phone numbers, and if the person doesn't answer the call, then it is not counted as a minute used.