I receive this error message: Over Concurrency Lim...
# support
a
Could anyone explain to me what this is and how this can happen? How do I increase the limit?
h
hey @Aurora ! this is a known issue that the @User is working to fix! for now, you should email the vapiteam to help increase your limits
from @nikhil in another thread: "*We definitely know there's a bug where calls don't end properly and stay in "active" state. For now, just email us at support@vapi.ai. It's easy to reset manually + bump up your limit. We'll have a permanent fix soon, just need some time to investigate why it's happening for some and not others.* "
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