Over Concurrency Limit.
# supportt
tom12343.
03/21/2024, 1:27 AMHello, this is my first time using it. I created a new assistant, I changed Transcriber language to el and then tried writing Greek as first message (el is Greek language). Then, when I pressed "talk with AVA" I got no voice and every time since then, I get the error: "Error Over Concurrency Limit."
m
meryemelnaz_18256
03/21/2024, 7:44 AMContact us in live chat! or Telegram (@rforrank)
j
jayvapi.ai
03/21/2024, 1:28 PMHey Tom, what Voice were you using?
p
Pablo Mano 🇵🇱
03/21/2024, 10:13 PM@jayvapi.ai I have similar situation with calls done via Web they do not launch at all and will count as parallel session against concurency limit for some time. Using ElevenLabs custom voice. See call id: 56e89d05-d99b-4e16-957f-10d2c68b30f0 , 8d8ecd71-949f-485c-8be3-8a556edcda60, 49bede88-35ca-4daa-b44b-ea23c961c2a4 In the Calls tab I have them without any details ...
j
jayvapi.ai
03/22/2024, 8:40 PMThanks for callID's, following up on this
n
nikhil
03/26/2024, 12:44 AMSorry for dropping the all on this. We had a bug with concurrency counting. Let us know if you still experience it
t
trejonedmonds
03/27/2024, 6:43 PMI'm getting this error now trying to send post request from postman
{
"message": "Over Concurrency Limit.",
"error": "Bad Request",
"statusCode": 400
}
trejonedmonds
03/27/2024, 6:46 PM{
"assistant": {
"backgroundSound": "office",
"clientMessages": [
"transcript",
"hang",
"function-call",
"speech-update",
"metadata",
"conversation-update"
],
"dialKeypadFunctionEnabled": true,
"endCallFunctionEnabled": true,
"endCallMessage": "this Is the end of the call message",
"endCallPhrases": [
"thanks, have a great day!"
],
"firstMessage": "Yo, this Is me, calling me !",
"hipaaEnabled": false,
"llmRequestDelaySeconds": 0.1,
"maxDurationSeconds": 1800,
"metadata": {},
"model": {
"fallbackModels": [
"gpt-4-0125-preview",
"gpt-4-0613"
],
"maxTokens": 525,
"messages": [
{
"content": "You are laura, a friendly assistant. You gather Information about callers to qualify them for an appointment. If they qualify, collect appointment booking details.",
"role": "assistant"
}
],
"model": "gpt-3.5-turbo-1106",
"provider": "openai",
"semanticCachingEnabled": true,
"temperature": 1
},
trejonedmonds
03/27/2024, 6:46 PM"name": "laura",
"numWordsToInterruptAssistant": 2,
"recordingEnabled": true,
"responseDelaySeconds": 0.4,
"serverMessages": [
"end-of-call-report",
"status-update",
"hang",
"function-call"
],
"silenceTimeoutSeconds": 30,
"transcriber": {
"keywords": [
"keyword"
],
"language": "cs",
"model": "nova-2",
"provider": "deepgram"
},
"voice": {
"provider": "azure",
"speed": 1.25,
"voiceId": "andrew"
},
"voicemailDetectionEnabled": true,
"voicemailMessage": "voicemail_message"
},
"customer": {
"name": "Trejon",
"number": "censored"
},
"maxDurationSeconds": 1800,
"metadata": {},
"phoneCallProviderBypassEnabled": true,
"phoneNumber": {
"serverUrl": "censored",
"twilioAccountSid": "censored",
"twilioAuthToken": "censored",
"twilioPhoneNumber": "censored"
},
"type": "outboundPhoneCall"
}
a
aleksei08488
03/31/2024, 5:34 PMHave this almost every day...(
s
Sahil
03/31/2024, 9:01 PMPlease look into this issue @User
n
nikhil
03/31/2024, 10:28 PMHey sorry about that. We definitely know there's a bug where calls don't end properly and stay in "active" state. For now, just email us at support@vapi.ai. It's easy to reset manually + bump up your limit. We'll have a permanent fix soon, just need some time to investigate why it's happening for some and not others.