I can't save any assistant in Vapi
# support
a
It does not allow me to create an assistant, and when I try to modify the only one I have, I click on publish, but still, when I exit Vapi, it gets deleted and reverts to how it was before. It also does not allow me to duplicate the assistant or upload documents to the Knowledge Base. Yesterday, I was able to do all this.
v
Hi @Alex Contreras, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Web Calling]() * [Dashboard]() * [Inbound Calling]() * [Outbound Calling]() -----------------------------
### Answer I'm sorry to hear about the issues you're encountering with Vapi. It seems like there might be a technical glitch or a recent change in the platform's behavior that's affecting your ability to save, modify, or duplicate assistants, as well as upload documents to the Knowledge Base. Unfortunately, the provided documents don't cover a direct solution to the problem of assistants not saving or reverting changes upon exiting Vapi. However, similar issues of saving changes or publishing modifications have been discussed within the community. For instance, there have been mentions of problems with functions, especially when they have multiple properties, and issues with specific property names like "description" causing save and publish actions to fail [(1)]() . The advice given includes making changes one at a time and saving after each change, which might offer a workaround for your situation too. If your issue persists, it might be beneficial to check if there have been any updates or maintenance activities on Vapi that could be temporarily affecting its functionality. Keep an eye on any official channels or forums where such information might be shared.
Got it. Tagging @User for additional help.
s
Can you send a loom video of it. So, that I can help you out?
s
Can you send me your account email address in dm?
a
Of course
I just sent you the email on Discord DM
Hey @Sahil , it lets me to create and duplicate assistants but only with my phone
s
I sent to this frontend team.
Waiting for a confirmation from their side
a
okey thank you so much
v
Glad I could be helpful. Feel free to create a new thread with any new questions you may have.