No calls are going through. Get this error all the...
# support
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Hi @dst19, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Call Ended Reason]() * [List Calls]() * [Create Phone Call]() * [Get Call]() -----------------------------
### Answer The error "pipeline-error-openai-llm-failed" indicates an issue with the OpenAI integration within the Vapi call pipeline. This seems to be a known issue experienced by other users as well, and it may be related to either the OpenAI service or Vapi's integration with it [(1)]() . Here are some steps you can take: 1. **Test OpenAI Directly**: Try hitting the OpenAI endpoint directly to ensure that it is working as expected. 2. **Verify Provider Keys**: Make sure your OpenAI provider keys are correctly set in the Vapi dashboard. 3. **Review Call Details**: Check the call logs for more specific error messages or details that might help diagnose the issue. If the issue persists, keep an eye on updates or fixes from the Vapi team, as it might be an integration bug that they are working on fixing.
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@dst19 can you send me the call_id pls?
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Turns out I was out of credit in my open AI account
When I refreshed my credit then it worked
I totally do forgot I connected using my API key
@Terrell | TLloyd Enterprise please check your credits also
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Glad I could be helpful. Feel free to create a new thread with any new questions you may have.
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