Terrell | TLloyd Enterprise
05/14/2024, 6:00 AMVapi Support
05/14/2024, 6:00 AMVapi Support
05/14/2024, 6:00 AMpipeline-error-playht-voice-failed
, indicating a failure within the PlayHT voice processing pipeline.
To troubleshoot this issue, you might want to check the following:
1. Provider Keys Configuration: Ensure your PlayHT provider key is correctly set up in the Vapi Dashboard. Incorrect or missing keys might lead to such errors.
2. Service Quota: Verify that you haven't exceeded any service quotas or subscription limits with PlayHT.
3. Configuration Settings: Double-check the configuration settings for the assistant, specifically the TTS settings that use PlayHT. Ensure that all parameters like provider
, voiceId
, etc., are correctly set.
Here is a snippet illustrating how to set up the voice configuration for PlayHT:
javascript
const assistantOptions = {
// other assistant options
voice: {
provider: "playht",
voiceId: "jennifer",
},
};
[(1)]() , [(2)]()
You can find more detailed information on configuring assistants and handling errors in the [Create Assistant]() and [Call Ended Reason]() sections of the documentation.Sahil
05/14/2024, 7:15 AMTerrell | TLloyd Enterprise
05/14/2024, 9:46 PMVapi Support
05/14/2024, 9:46 PM