KillUa
05/18/2024, 7:36 PMVapi Support
05/18/2024, 7:36 PMVapi Support
05/18/2024, 7:36 PMsilenceTimeoutSeconds parameter in Vapi's configuration for your assistant. By setting the silenceTimeoutSeconds to 30, the assistant will wait for 30 seconds of silence before it assumes the user has finished speaking. This setup is ideal for situations where you wish to gather as much information as possible without interruption from the assistant [(1)]() .
Here is how you might set this in the assistant's configuration:
json
{
"silenceTimeoutSeconds": 30
}KillUa
05/18/2024, 7:38 PMKillUa
05/18/2024, 7:39 PMStep 2:
Say: Excellent! I just need more details on which help you need from a professional so we can find the perfect match for you. Could you please explain to me what you need?
Action: Give the client at least 30 seconds to share their details without any interruption, then proceed to STEP 3. If the client stops speaking for more than 10 seconds you can go to STEP 3.Sahil
05/18/2024, 8:29 PM