How to CANCEL subscription ? it's not possible on ...
# support
m
How do I simply cancel my subscription ? there are no links for that !
v
Hi @Michel Denizob, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Get Call]() * [Billing Limits]() * [Create Phone Call]() * [Update Phone Number]() -----------------------------
### Answer Currently, the documentation does not provide specific instructions on how to cancel a subscription directly through the Vapi billing portal. For assistance with subscription cancellation, it's recommended to contact Vapi's support directly to guide you through the process. This ensures that your request is handled properly and all your concerns are addressed. For more information on billing or to contact support, you may refer to the billing documentation or the support links provided in the Vapi documentation. Unfortunately, without direct instructions in the provided sources, reaching out to support is the best course of action.
Got it. Tagging @User for additional help.
s
send your account email address on support@vapi.ai I will delete your account.
m
It’s contact@monvisafrancais.com Just sent the email now.
m
i have the same issue, just sent email
w
@User How can I cancel my subscription? I have sent a mail with no reply since one month now. And in 2 days, vapi plans to credit my account. Is this even legal to be unable to cancel a subscription?
s
can you share your email in DM with context.
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