----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [List Assistants]() * [Get Assistant]() * [Create Assistant]() * [Update Assistant]() -----------------------------

### Answer It seems like the default voicemail message setting in your configuration might include a preset introduction that you're hearing. You can customize the voicemail message directly in your Vapi configuration to start exactly as you want it to. Here's how you can modify the

voicemailMessage

attribute to change the default voicemail greeting:

json
{
  "voicemailMessage": "Hello, you've reached us after hours. Please leave a message."
}

[(1)]() Make sure to set this configuration when you are creating or updating your assistant in Vapi. This will ensure the voicemail message starts directly with your preferred greeting without any additional introductory text.

Glad I could be helpful. Feel free to create a new thread with any new questions you may have.