30 second delay before speaking
# support
p
This is an ongoing issue for some calls there is a 30 second delay for each response on the call. ea2a3328-49cb-43c5-9fe7-3bc28d103583 No timestamp it's the whole call. Please check this entire call. Another one after 30 seconds the ai responds but takes 30 seconds for each response. d6f80b04-b9ef-47d6-9872-ff26daa3dfc5 This isnt every call but this happens quite often.
v
Hi @Papi, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
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### Answer It sounds like you're encountering issues with significant delays before the assistant responds during calls. This might be related to the
responseDelaySeconds
setting in your assistant's configuration, which is intended to control the minimum number of seconds to wait after user speech before the assistant begins to speak [(1)]() . However, the typical default value for this setting is much shorter (around 0.4 seconds), suggesting there might be other factors at play if you're experiencing a consistent 30-second delay. To investigate and resolve this issue effectively: 1. Check the Assistant Configuration: Ensure that the
responseDelaySeconds
and
silenceTimeoutSeconds
settings are configured as intended. These settings can significantly impact the timing of responses if set incorrectly. 2. Review Server Performance and Logs: Delays could also be related to server performance or network issues. Checking the server logs where your assistant's responses are handled might provide clues. 3. Contact Support: If the issue persists and is not clarified by configuration or server logs, reaching out to Vapi's technical support team might be necessary to investigate deeper issues like network latency or specific problems with the assistant's instance. Unfortunately, without direct access to backend systems or specific logs, I can't provide a precise diagnosis. Adjusting the mentioned settings and monitoring any changes in response times would be a good starting point. For detailed information on the settings, you can refer to the Vapi documentation on assistant configuration options. : [List Assistants]()
Got it. Tagging @User for additional help.
s
We pushed a couple of changes since 25th may can you please check once again and tell me whether it is still happening or not?
p
will do.
s
Thanks!
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