Removing 11labs key
# supportr
rabcd
05/26/2024, 8:10 PMI added a 11labs key but now I'd like to remove it but I don't see it anymore. I can see I get charged on my 11labs account though.
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Vapi Support
05/26/2024, 8:10 PMHi @rabcd, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
Vapi Support
05/26/2024, 8:10 PM### Answer
To remove an 11labs API key from your Vapi account, you should navigate to the "Provider Keys" section in the Vapi dashboard. Here, you can manage or delete your stored API keys. If you can't see the key but are getting charged, it's likely that the key is still active in your account settings. It might be a good idea to double-check all sections where API keys can be entered or to reach out directly to 11labs to ensure there are no active subscriptions linked to your Vapi account using that key [(1)]() .
For further steps or troubleshooting, you may need to contact the support teams of either Vapi or 11labs to ensure the key is completely removed and that you are no longer being billed.
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Sahil
05/26/2024, 8:15 PMIf you have removed it from the provider keys section, then you won't be charged a single penny for it, and it is not stored in our database. You can provide me with your organization ID (https://dashboard.vapi.ai/org/settings), and I will take a look into it.
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rabcd
05/26/2024, 8:43 PMWrote you privately
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