Weird pause and repeats and volume dropping for fe...
# support
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ec4e9276-abcb-4017-8595-e918ee08ef76 0e89ed9e-4b9f-4627-9b99-986619066760
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Hi @Maddy, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Update Assistant]() * [Get Call]() * [Get Assistant]() * [List Assistants]() -----------------------------
### Answer The issues you're experiencing with pauses, repeats, and volume dropping might be related to specific problems in the call or system configurations. However, I couldn't find a direct match for these call identifiers in the provided documentation. For potential solutions, consider checking settings related to silence timeout, response delays, or any network-related configurations that might contribute to such behaviors. Adjusting these settings might resolve the unexpected behaviors you're observing. If the issue persists, it could be beneficial to review the system logs or any error messages that could provide more insight into what might be causing these disruptions. If you have access to the Vapi dashboard or relevant admin settings, reviewing configuration details or seeking insights from available logs could provide further clues. Unfortunately, without specific logs or error entries related to these call IDs, providing a more precise solution is challenging.
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Call id: 0e89ed9e-4b9f-4627-9b99-986619066760 There was a weird pause during “Great to hear”, approximately 3 seconds of silence before the script proceeded. There was an extensive pause after the next prompt as well. Weird robotic-sounding glitch during the “you might be busy” response. There was excessive distortion where the speech sounded digitally scrambled. Best way I can put it is if the aux cord wasn’t plugged all the way into a speaker, but some messed up audio was still coming through. Towards the end, the bot finished one sentence and immediately went into the next sentence, almost like a period was left off in the script.
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Yesterday, there was some issue from 11lab side and it should be fixed by now.
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