What is the best way to import all calls information to AirTable Database? Please help 🙏
I have a Twilio-based Assistant set up to handle incoming phone calls. I want to save information about each call to my database. What's the best way to implement this? Should I trigger a function/tool when the call starts to pass the call ID, and then, for example, retrieve the call data using this ID 20 minutes later after the conversation has ended? Do you have any good suggestions? Please help, as I'm unsure if I'm trying to reinvent something that already has a better solution!