feature request: AI can keep talking if user doesn...
# support
r
When user is not responding on time, AI should be able to keep talking and try to engage the user or move on with the topic. For example, when user is in doubt or not sure what to say, AI should keep talking and asking user or engaging user to answer in a easier way.
v
Hi @Ray, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Glossary]() * [Prompting Guide]() * [Web Calling]() * [Orchestration Models]() -----------------------------
### Answer Thank you for your feature request about enhancing the AI's capabilities to continue the conversation when the user does not respond on time. Currently, Vapi handles conversation dynamics such as turn-taking and interruptions effectively, but the specific feature of proactively continuing the conversation during extended silence isn't explicitly mentioned in the available documents. However, you can customize the behavior of your assistant using the options provided in the Assistant Configuration to some extent. For instance, you can design your assistant's responses to guide the conversation forward or ask follow-up questions if it seems like the user is hesitating or needs more time. This involves precise prompt engineering and setting up the assistant's behavior to handle various conversational scenarios [(1)]() . For a more tailored response handling and to implement a feature where the AI proactively engages during silence, you might consider using custom logic on your server that interacts with Vapi's API to control the flow of conversation based on the user's interaction patterns. If you're interested in exploring this further, I recommend looking into the documentation on how to create custom interaction models and using server logic to manage conversation flow [(2)]() . Feel free to explore the "Controlling Response Timing" section in the documentation for more insights on managing conversation pacing [(3)]() .
Got it. Tagging @User for additional help.
s
Please add your feature request here https://vapi.canny.io/feature-requests