We're down hard
# support
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Debug event SID NO5e30233a3393b46851c733e17a986634 Service SID -- Resource SID CAfc8db332316530b5e55499f5a0aa0496 Timestamp 9:08pm UTC 2024-Jun-05 Message An attempt to retrieve content from https://api.vapi.ai/twilio/inbound_call returned the HTTP status code 530 Error Description We try to provide specific webhook errors whenever possible, however in this instance we are unable to identify the exact cause of the webhook delivery/response issue. To prevent 11200 errors, ensure that your webhook receiving infrastructure can quickly respond to inbound Twilio requests with a 2xx status code.
guys we are hard down twilios endpoints are throwin 530s
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@Papi It seems like you're experiencing an issue with a webhook responding to inbound Twilio requests. The HTTP status code 530 is not a standard response code, which suggests that there might be an internal server error or a misconfiguration on the server that's supposed to handle the webhook. Here are a few steps you can take to troubleshoot and resolve the issue: 1. **Check Server Status**: Ensure that the server at
https://api.vapi.ai/twilio/inbound_call
is up and running. You might need to check the server logs for any internal errors that could be causing the problem. 2. **Review Webhook Configuration**: Verify that the webhook URL configured in Twilio is correct and that the server is configured to accept POST requests from Twilio. 3. **Test Webhook Locally**: If possible, simulate a webhook request locally to see if your server responds correctly. This can help you identify if the issue is with the Twilio request or your server's response. 4. **Check Response Time**: Ensure that your server is responding quickly enough to Twilio's requests. If the server takes too long to respond, Twilio might time out and throw an error. 5. **Review Security Settings**: If your server has security measures like firewalls or DDoS protection, make sure they are not blocking or rate-limiting requests from Twilio's IP addresses. 6. **Contact Support**: If you've gone through these steps and are still facing issues, it might be helpful to reach out to the support team for further assistance. If you need any further assistance or if you'd like me to perform any specific actions, please let me know!
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
It is fixed.
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