In VAPI dashboard we can see a price of 0.014$/min when using vonage..but i see in my vonage account that i have been charges 0.1341€/min. Is the $0.014 a price negotiated by VAPI, which means I have to remove the vonage api, as is the case with 11labs? Or is it just an error? Or maybe the price actually depends on the country sending and receiving the call?

@Alain The price you see on the VAPI dashboard of $0.014/min is indeed a rate that may have been negotiated by VAPI for its users. However, the discrepancy you're noticing in your Vonage account, where you're being charged €0.1341/min, could be due to several reasons: 1. **Currency Conversion**: The price on the VAPI dashboard is listed in USD, while your Vonage account is charging you in Euros. Currency conversion rates can fluctuate and may account for some of the difference. 2. **Different Pricing Plans**: VAPI may have a special pricing plan with Vonage that differs from the standard rates available directly through Vonage. 3. **Country-Specific Rates**: Telecommunication costs can vary depending on the country from which you are sending and the country to which you are receiving calls. This could affect the per-minute rate. 4. **Additional Fees**: There might be additional fees or surcharges applied by Vonage that are not reflected in the base per-minute rate. To resolve this issue, I would recommend checking the detailed pricing information on the VAPI documentation and contacting VAPI support to ensure that you are being billed correctly according to the negotiated rates. If necessary, you may need to adjust your setup to benefit from VAPI's rates, similar to how you might have to remove direct API integrations with other providers like 11labs to benefit from special pricing. For detailed information on how the billing system works and to clarify any doubts, please visit the VAPI pricing documentation at https://docs.vapi.ai/pricing. If you need further assistance, I'm here to help!

Transport fees is something different, you will be charged for it whether you use vonage or twilio.

I'm only talking about communication not about transport fees.

Hi Alain I use vonage - I imported a number from my existing vonage account. In my call logs It shows $0.00 transport. Did you buy your vonage number through Vapi? Also I know vonage pricing is different for different countries.

Yes i imported a number from my vonage account too. I'm speaking with an account manager from vonage and they explain me that a call from France to a mobile in France cost 0.1341 €/min