@Mark Patterson
I'm here to help, but as an AI, I don't have the capability to directly contact external services like 11Labs. However, I can guide you through the process of how you might contact them:
1. **Support Ticket**: You can submit a support ticket on the 11Labs website or through their customer support portal if they have one. Include the call ID, timestamps, and a clear description of the issue.
2. **Email**: If they have a support email address, you can send them an email with all the relevant details.
3. **Community Forums**: If 11Labs has a community forum, you can post your issue there. Other users or the support team might have solutions.
4. **Social Media**: Sometimes reaching out to a company through social media can get a quick response.
Remember to provide as much detail as possible, including the call ID, timestamps, and examples of the pronunciation issues you're facing. If you've tried any workarounds, mention those as well.
Would you like guidance on how to structure your support request or any other assistance?