Goofy-aah Voice
# support
m
Pitch changes between assistants. When I hear the first one over the phone (client) then i hear it with a deep voice but server-side my voice is high piched. Plz help - It's in a Squad f795a7c9-6033-4a6c-8322-f8277f3d4a1a
v
message has been deleted
@maxxaviier I'm here to help! It sounds like there might be a discrepancy in the voice settings between the client-side and server-side configurations. To ensure consistency, we should check the voice settings on both ends to make sure they match. Could you please provide me with the current voice settings from both the client and the server sides? Once I have that information, I can assist you further in troubleshooting the issue and making the necessary adjustments to harmonize the pitch across both platforms.
You can continue this conversation by mentioning me in the message.
m
@User The Ask for help button says 'interaction failed'
So i tagged you manually
I 'fixed' it
My first voice was a neets one and the other two were 11labs ones
I guess if you mix voice providers you get some issues
But that isn't really a fix since it would be an awesome feature to have the ability of using multiple voice providers in a squad
I'll try to adjust the voice speed and make it the same on every squad member maybe that is causing the issue since I don't have that key configured
s
I just listened to the audio recording. Who was the AI man?
m
The first one was actually a female neets vits-eng-1, then the other two elevenlabs voices are 1: sarah and 2: onwK4e9ZLuTAKqWW03F9
for sarah i have the value set as "sarah"
for neets i had the value set as "vits-eng-1"
and for the other elevenlabs voice the value was set as "onwK4e9ZLuTAKqWW03F9"
Now after I switched the neets voice with a different 11labs voice it worked perfectly
I also have a squad set up thats all neets voices and it works fine as well
issue was with having different voice providers but i will now test if setting the speed (multiplier) key at the same value across different voice providers will make a difference or not
@Sahil what should i put in the string for the speed key
It doesn't like "1" apparently
in your api ref the property/key is available
never mind
The Speed feature only exists for Azure Voices
Not for elevenlabs or neets ones
So bottom line, Using two different voice providers in one squad doesn't work
At least i figured it out
@Vapi you can close it
v
@maxxaviier Sweet. Have a great day!