@nisalr Hello! Squads are primarily designed for outbound calls where you can create a squad when starting a call and specify members as a list of assistants and destinations. For inbound calls, the configuration might differ as it typically involves routing the call to the appropriate assistant or destination based on the caller's needs. If you're looking to set up Squads for inbound calls, it's possible that a different approach or additional configuration is required. Please ask support for more info on this, as they can provide you with the most accurate and up-to-date information on how to configure Squads for your specific use case.

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