Hi everybody, do you know how is possible to delete call logs and voice recordings from my account? Moreover I would like to know if it's possible to store the recordings on external server as aws (Amazon) or others? Thank you very much

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Thank you for the response. It is clear to me that if I do not want to record conversations, I must disable HIPAA. However, I cannot find any button on my dashboard to delete recorded conversations, or perhaps I am missing something? Can you indicate where the option to delete them is located? Additionally, I also cannot find how to possibly save conversations on my own external server. Could you explain step by step how to do this? Thank you.

@luke199335 I apologize for any confusion. To clarify, if you do not want to store conversations, you should enable the

hipaaEnabled

option, which will prevent logs, recordings, or transcriptions from being stored. If you're looking to delete existing recorded conversations and cannot find the option in your dashboard, this functionality might not be directly available to users. In such cases, you would need to contact support for assistance in deleting these recordings. Regarding saving conversations on your own external server, here's a general step-by-step guide: 1. **Configure Webhooks**: Set up webhooks in your VAPI account to send an end-of-call report to a specified URL (your server's endpoint). 2. **Receive Data**: On your server, create an endpoint to receive the webhook data, which may include call details and recordings. 3. **Process Data**: Write server-side code to process the received data. This could involve parsing the report and extracting the recording. 4. **Store Data**: Once you have the recording, use your server's code to upload the file to your chosen external storage solution, such as AWS S3. 5. **Secure Storage**: Ensure that your storage solution is configured correctly to handle the data securely, especially if it contains sensitive information. Please note that the exact steps may vary depending on your setup and the capabilities of your VAPI account. If you need more detailed instructions or assistance with these configurations, please let me know, and I can provide further support or direct you to the appropriate resources.

Can I ask to you to enable to me directly the option to delete conversation without asking to the support?

@luke199335 I'm here to help, but I don't have the capability to directly change your account settings or enable features. To enable the option to delete conversations, you would typically need to reach out to the support team of your Voice API provider. If you'd like, I can guide you on how to contact support or provide you with the next steps to take. However, if there's a specific function or tool within my capabilities that you'd like me to execute, please let me know, and I'll do my best to assist you.

Through making a DELETE request at /call/{id}. For more details, see the swagger https://api.vapi.ai/api.

Thank you, I tried but it doesn't delete it. I enter my call-id and execute but I continue to see the call in my Call Logs

can you send me response data?

@User body or headers?

send me the curl request