how can i get data from LikertScale on my webhook?
# support
g
I in successEvaluationRubric specified LikertScale and made a request, but I do not receive data. Please tell me how to configure correctly LikertScale
v
message has been deleted
@Gherman.dobry To configure the Likert Scale correctly for your success evaluation rubric, you'll need to ensure that you have defined the criteria you want to evaluate and associated each criterion with a response option from the Likert Scale. The Likert Scale typically includes the following response options: Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree. Here's a step-by-step guide to help you configure the Likert Scale: 1. **Identify Criteria**: List all the criteria you want to evaluate. For example, user satisfaction, ease of use, performance, etc. 2. **Assign Scale Options**: For each criterion, provide the option for respondents to select from the Likert Scale. Make sure each option is clearly defined and mutually exclusive. 3. **Design Questions**: Formulate statements related to each criterion that respondents can agree or disagree with. For example, "The API is easy to use." 4. **Implement Rubric**: Use a survey tool or a form that allows you to create questions with Likert Scale responses. 5. **Test Configuration**: Before rolling out your evaluation rubric, test it to ensure that data is being collected and recorded correctly. 6. **Analyze Responses**: After collecting responses, analyze the data to see how each criterion is rated according to the Likert Scale. If you have followed these steps and are still not receiving data, there might be an issue with the tool or platform you are using to collect responses. Please check if the survey or form is properly set up to record responses and that it is accessible to your intended audience. If the problem persists, you may need to contact the support team of the platform you are using for further assistance.
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s
Can you use the dashboard? pls
g
What dashboard?
c
The main dashbaord you have for the assistant...
g
Can I set up LikertScale on the dashboard ?
s
Yeah.