Ended 10 min call and after 10 minutes I still did...
# support
j
CallID: 16d0d36f-4020-462e-a617-eba69b059699 Ended 10 min call, and after 10 minutes I still didn't get more data about the call on my BE or even in VAPI CallLogs.. 10+ minutes and nothing... https://cdn.discordapp.com/attachments/1251579097923195036/1251579098392821770/Screenshot_2024-06-15_at_18.47.00.png?ex=666f175e&is=666dc5de&hm=9017e765cb3432876cafacbb4dd942816799fcfe355990237405447e10afe8cd&
s
Can you tell me the exact timestamp when this call was made?
createdAt: '2024-06-15T16:30:18.636Z',
s
This issue is fixed. Let me know if you are still facing any issues with it.
j
Sounds like general response you write to everybody. What was the problem? Will you recover the lost call I can not find anywhere... etc..?
s
The thing we pushed fixed a single day and it was due to the created_at property which we added in the production for 1 hour by mistake. We identified it and we fixed it. Now, coming to your question, will you be able to recover the call? I can provide you with call completion JSON data. If that helps you!
Apart from it, I sent you the exact error message to you on DM.
j
Thank you it's okay like this.