inbound agent not picking up
# supports
Saien | Exousia AI
06/15/2024, 4:56 PMI'm trying to call an inbound assistant with a phone number that was purchased through VAPI but all that happens when I call the agent is I hear a voice saying 'awaiting currence' or something like that, then it ends the call. Also no call logs show up.
Saien | Exousia AI
06/15/2024, 5:04 PMApparently the error is "Error
Over Concurrency Limit." but there isn't 10 calls happening at the same time. It's only 2 max.
Saien | Exousia AI
06/15/2024, 5:07 PMMaybe it's because the calls are happening back to back so they seem to still be in an active state even though the calls are over.
Saien | Exousia AI
06/15/2024, 5:40 PMThe issue is gone for now but why did it happen in the first place?
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Lenny
06/15/2024, 6:55 PMGetting the same issue right now and it's not fixed for me. Was working perfectly yesturday.
Lenny
06/15/2024, 6:55 PMbut I imported a number from Vonage
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Sahil
06/15/2024, 7:06 PMChecking..
Sahil
06/15/2024, 7:31 PMIt was a DB scaling issue which was fixed.
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Lenny
06/15/2024, 11:29 PMthis is not resolved
Lenny
06/15/2024, 11:29 PMI still have the same issue
Lenny
06/15/2024, 11:30 PMThis is affecting my clients and current builds im implementing. Second time within a week that this type of thing has happened
Lenny
06/15/2024, 11:34 PMneed this to be resolved asap as i have to deliver this voice assistant tomorrow @Sahil
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Sahil
06/15/2024, 11:35 PMDM me your account email address.
Sahil
06/15/2024, 11:35 PM@Lenny