dno list
# support
v
message has been deleted
@howwy I'm sorry to hear that you're experiencing issues with the Do Not Originate (DNO) list. This list is used to prevent certain numbers from being used for outbound calls, often to protect against caller ID spoofing and spam. If your number is incorrectly on this list, I can help you look into this matter. Could you please provide me with the unique identifier for the call (id) and the unique identifier for your organization (orgId)? With this information, I can assist you further in resolving this issue.
You can continue this conversation by mentioning me in the message.
h
there is not call id cuz it wont let me make a call @User
there is no call id because it wont let me make a call
v
@howwy I understand that you're unable to make a call and therefore don't have a call ID. If your number is being flagged by the Do Not Originate (DNO) list, this is typically an issue that needs to be resolved by the service provider or the organization managing the DNO list. To assist you further, please reach out to your service provider or the organization's support team with the following details: 1. Your phone number that is being blocked. 2. Any error messages you are receiving. 3. The time and date when you attempted to make the call. They should be able to investigate why your number is on the DNO list and take the necessary steps to rectify the situation if it's an error. If you're part of an organization that uses VAPI, please provide your organization's identifier (orgId) to your support team so they can assist you more effectively. If there's anything else I can help you with, please let me know!
h
@Sahil could u help me out?
s
You need to check with the Twilio team. @howwy
I don't have any idea about it. @A. Salem might help you out with it.
h
But it’s a vapi number
😭😭😭
it was a because its an 888 number ig
i changed it to 877 and it worked
s
I can refund the money for that
If you want
h
thanks
s
mail at support@vapi.ai