Agent starts talking before i answer the call
# support
b
Hi, how can i prevent the Ai Agent to start talking before the call is answered? Atm i have "responseDelaySeconds": 2.0 Callid: 78059931-dc1d-40f3-8c7c-a673f6c0b136 https://cdn.discordapp.com/attachments/1252518414631567400/1252518414992412722/Screenshot_2024-06-18_at_09.44.06.png?ex=6672822c&is=667130ac&hm=7739fab93aa3b2284694451581a5f631f9689699082af5273d0b60948e7292a7&
v
message has been deleted
@B170MMA#777 Hello! To ensure that the AI agent doesn't start talking before the call is answered, you can adjust the
responseDelaySeconds
parameter to a higher value if 2 seconds is not sufficient. This will add a delay before the AI begins to speak, allowing more time for the call to be answered. Would you like to increase the delay time, and if so, to how many seconds?
You can continue this conversation by mentioning me in the message.
s
Basically, you want to say the intro message after user speaks first?
b
in this case, seems a bit odd
s
Is it happening a lot?
Also, use default settings otherwise you might face these issues. Don’t play around way too much with responseDelay and all that
3 Views