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Ignoring function call responses
# support
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fd5e46c9-908a-442e-bc84-77259742e019 00:33 I'm using a Make function to return the correct agent for a caller's council number. In this call, the AI successfully selected the correct agent for the caller's council number initially. But when asked to search for different council numbers, the AI kept saying the name of the first agent even though the function on Make was returning the correct agent. Also, the AI even acknowledges its own mistake in the call transcript: "AI: It seems like I'm getting the same agent for all these council numbers. I apologize for the confusion." https://cdn.discordapp.com/attachments/1252545876535021619/1252545876807913483/Screenshot_2024-06-18_at_10.39.56.png?ex=66729bc0&is=66714a40&hm=8319e3a34016f54e694ba3036483314afe2401970f8c451fb7865e7763d87716& https://cdn.discordapp.com/attachments/1252545876535021619/1252545877105442847/Screenshot_2024-06-18_at_10.49.29.png?ex=66729bc0&is=66714a40&hm=1ef7bca3117a12afce3fcf2b7a96bcb8ae3bf09d136140bd26f8c34fd0f842b6&
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@Saien | Exousia AI Based on the provided context, it appears that the AI did not fulfill its intended function correctly. The AI was supposed to select the correct agent for each council number provided by the caller, but it repeatedly provided the name of the first agent despite the Make function returning the correct agent for different council numbers. The AI's acknowledgment of the mistake indicates awareness of the issue but does not resolve the caller's need for accurate information. Therefore, the call was not successful in achieving the objective of providing the correct agent for each council number.
You can continue this conversation by mentioning me in the message.
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@User I tried to click 'Ask for help' but it kept saying 'This interaction failed' so just tagging you guys manually.
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@ruMblE
Can you check the execution log and tell me how many calls were made to make.com and what the result was for each of them?
Were only 2 calls made?
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There were three function calls made in total for that phone call. I sent the last two function calls in my last message but here is the first function response https://cdn.discordapp.com/attachments/1252545876535021619/1252567604200214710/Screenshot_2024-06-18_at_12.15.53.png?ex=6672affc&is=66715e7c&hm=d7a334767a4327f611fa3e867774a21ec0a2ec1191398e67329ace3dafd2a8f7&
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Check you DM, basically at last same message was appended as a tool result due to which this issue occured.
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Okay so how could we prevent this issue from happening again?
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Try tools calling once
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