Bug report
# support
a
Hello, when i'm in my 2nd organisation and i refresh the dashboard, the refresh automatically send me to my first organisation. So for example if i am in the 2nd organisation in the call log page and i refresh, i will arrive to call log of the first organisation.
v
message has been deleted
@Alain Hello! I'm sorry to hear that you're experiencing this issue with the dashboard switching organizations upon refresh. It sounds like there might be a problem with how the dashboard is handling your active organization context. To help you better, could you please provide me with the following information: 1. Are you using a specific browser or app where this issue is occurring? 2. Have you tried clearing your browser cache or using a different browser to see if the problem persists? 3. Is there any error message that appears when you are redirected to the first organization? Once I have this information, I'll be able to assist you more effectively.
You can continue this conversation by mentioning me in the message.
a
1. i'm using google chrome with last version 2. nop 3. no error message @Vapi
v
@Alain Thank you for providing that information. It's good to know that you're using the latest version of Google Chrome and that there are no error messages. Here are a few steps you can try to resolve the issue: 1. **Clear Browser Cache**: Sometimes, outdated cache files can cause unexpected behavior. Go to Chrome settings, clear your browsing data, and then try accessing the dashboard again. 2. **Try Incognito Mode**: Open an incognito window in Chrome and log in to your dashboard. This can help determine if the issue is related to browser extensions or cookies. 3. **Check for Updates**: Ensure that Chrome is indeed up to date by going to
chrome://settings/help
and verifying that you're on the latest version. 4. **Browser Extensions**: Disable any browser extensions that might interfere with the dashboard's functionality, especially those that manage sessions or modify web requests. 5. **Check Organization Settings**: There might be settings within the dashboard that determine default organization behavior on refresh. Review the settings to see if there's an option you can adjust. If none of these steps resolve the issue, it may be a problem with the dashboard application itself. In that case, I would recommend reaching out to the technical support team for further assistance. Would you like to try these steps now, or is there anything else I can assist you with?
s
Added this to our to-do list.