Agent still interweaving two sentences when using ...
# support
t
CallId: 68bffa6f-91fd-44fd-a21e-fd9f6cffe338 Timestamp: 1:06 Temp: 0.5 Note: If I remove the reference to the knowledge base it fixes the issue.
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You can continue this conversation by mentioning me in the message.
@Tyler Thompson It seems like you're experiencing an issue related to the knowledge base reference in your system. If removing the reference resolves the problem, it might indicate that there's an issue with how the knowledge base is being accessed or referenced in your code. To assist you further, I would need more specific details about how the knowledge base is integrated into your system and the exact nature of the issue you're encountering. If you have already identified the solution by removing the problematic reference and everything is working fine now, would you like to close this support ticket, or is there anything else I can assist you with?
Got it. Tagging @User for additional help.
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Checking.
We rolled back now due to bug that's why you are facing this issue.
t
Hi @Sahil, I'm worried about using knowledge base data in production because this issue seems to keep coming back. Are you saying that it should be fixed now? How will we know if it rolls back and has the issue again?
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The issue is fixed.
The thing that happened was that we had a bug due to which the assistant was not working. Therefore, we rolled back for a few hours and I figured out the issue and pushed back the fix.
t
Ok thank you