ElevenLabs 2.5 Model
# support
p
Hello team! I just got a new API key from ElevenLabs that should allow me to access the 2.5 model. Unfortunately, when I add it to VAPI, the 2.5 model remains unavailable the whole time. I see there is a warning with "Only accesible with our default credentials" but I'm not sure if that comes from VAPI or 11labs. Does someone know how to fix this issue? Thanks!! https://cdn.discordapp.com/attachments/1252987301764665405/1252987302091948032/Screenshot_2024-06-19_at_15.42.31.png?ex=667436dc&is=6672e55c&hm=7a369831f77e2dc84a8a58e17998206da684d8bfb14bb15de81804088928169c&
v
message has been deleted
@putifoxy Hello! It's great to hear that you've obtained an API key from ElevenLabs. The warning you're seeing typically indicates that there might be a restriction in place that requires the use of default credentials provided by the service to access certain features, such as the 2.5 model. To address this issue, please ensure that you have followed these steps correctly: 1. Make sure that the API key you obtained is specifically for the 2.5 model access on ElevenLabs. 2. Double-check that you have entered the API key correctly in the VAPI Provider Key section under the 11labs section. 3. Verify that your subscription plan with ElevenLabs includes access to the 2.5 model. If you have confirmed all the above and the issue persists, it's possible that there might be a configuration issue on the VAPI side or a limitation set by ElevenLabs for using the 2.5 model with third-party APIs. In this case, I would recommend reaching out to the support teams of both VAPI and ElevenLabs to clarify whether the 2.5 model is accessible with your current setup and if there are any additional steps you need to take. If you need further assistance or have any more questions, feel free to ask!
You can continue this conversation by mentioning me in the message.
s
You just need to remove your 11labs keys then you will be able to use v2.5 model
p
got it - thanks Sahil!
3 Views