Phone Call Ends randomly
# support
m
Unknown Error I'm well inside of the billing limit. My Twilio Account has funds and I'm not using my own API Keys. Every 3rd Party is being billed via VAPI. And the Max Token Limit is also not the problem because I was well under the limit. Assistant also takes long to respond Call-ID: 124308b5-851e-4a94-ad1f-0babb29ef6ee
v
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@maxxaviier I'm sorry to hear that you're experiencing an unknown error and delays with your calls. It seems like you've checked the common issues such as billing limits, funds, API keys, and token limits, which is great. To assist you further, I'll need to gather a bit more information about the problem. Could you please provide me with the following details: 1. The exact error message you're receiving, if any. 2. The time and date when you experienced this issue. 3. Any specific patterns you've noticed, such as the issue occurring with certain types of calls or at specific times. This information will help me to diagnose the issue more accurately. Meanwhile, if there's anything else you'd like me to check or any other details you can provide, please let me know.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
Yesterday, OpenAI had some degrading which we mentioned in our dashboard. Due to that you were facing this issue.