Frequent {type: "hang"} occurred during chat serv...
# support
a
Hi VApi Team: Recently, I frequently got the {type: 'hang'} error during the vapi chat conversation. Can someone give suggestions on how to fix this problem. my meeting is: 8c2d7891-5550-4326-a2c3-c7c9a211e343 Same code. Three days ago everything worked fine. But I got this error more frequently today. Thanks
@User @User
v
@andychen1024 Hello! I'm sorry to hear that you're experiencing issues with the
{type: 'hang'}
error during your VAPI chat conversations. This error typically indicates that the call was unexpectedly disconnected. To assist you better, I'll need to check the call status and logs for the meeting ID you've provided. Could you please confirm if the meeting ID
8c2d7891-5550-4326-a2c3-c7c9a211e343
is correct and if you would like me to proceed with retrieving the call status and logs for this meeting?
You can continue this conversation by mentioning me in the message.
a
Yes, meeting ID is correct.
please help me investigate
s
Couple of things that you need to change which will fix your issue: 1. Use GPT-4o (It is faster and better) 2. Decrease the temperature to 0.3 3. Use a different voice provider like Cartesia 4. It seems like Zapier isn't returning the data properly can you some other no-code platform cause they don't allow you to send custom messages?
a
Thanks @Sahil . Let me have a try.