I would like to intiate a webcall (outbound) witho...
# support
l
Hi everyone, as I cam currently facing issues with getting a number either in Vonage or Twillo I have decided to use API to initate webcall. That is, using a webhook to directly create a call with a virtual assistant in Vapi. Any idea how to get this to work?
@User
@Vapi
Hi everyone, as I cam currently facing issues with getting a number either in Vonage or Twillo I have decided to use API to initate webcall. That is, using a webhook to directly create a call with a virtual assistant in Vapi.
@User
v
@leesweb3sg Hello! I'm glad you're considering using VAPI to initiate a web call with a virtual assistant. To get this to work, you'll need to set up a webhook that VAPI can use to handle incoming calls and interact with your virtual assistant. Here's a general outline of the steps you'll need to follow: 1. **Create a Webhook Endpoint**: You'll need to create an endpoint on your server that can handle POST requests. This endpoint will receive events and instructions from VAPI. 2. **Configure Your VAPI Application**: In your VAPI application settings, you'll need to specify the URL of your webhook endpoint so that VAPI knows where to send the call events. 3. **Handle Incoming Calls**: When a call is initiated to your VAPI number, VAPI will send a request to your webhook endpoint. Your server will need to respond with a JSON object that contains the instructions for handling the call, such as playing a message or connecting the call to your virtual assistant. 4. **Interact with the Virtual Assistant**: Depending on how your virtual assistant is set up, you may need to implement additional logic to handle the interaction between the caller and the assistant. This could involve speech recognition, text-to-speech, and decision-making capabilities. 5. **Test Your Setup**: Once everything is configured, you should make a test call to your VAPI number to ensure that the webhook is being triggered and that the call is being handled as expected. If you need specific guidance on any of these steps or if you encounter any issues, please let me know, and I'll be happy to assist you further!
s
You will need to use our SDKs for it. Check this out: https://docs.vapi.ai/resources
l
Do you have any tutorial that I could reference?
@Sahil
They are using web snippet
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