What happened to my api keys?
# support
b
The existing public and private api keys are gone and it won't let me create a new key. Do you have instructions?
v
@BrentPope I'm sorry to hear you're having trouble with your API keys. To resolve this issue, please follow these steps: 1. Log in to your VAPI Dashboard using your credentials. 2. Navigate to the section where API keys are managed. 3. Check if there are any error messages or notifications that could provide more information about the issue. 4. If there are no clear instructions or error messages, try to clear your browser cache and cookies, then attempt to create a new key again. 5. Ensure that you have the necessary permissions to create API keys if you're part of a team or organization. 6. If the problem persists, it might be a temporary issue with the service. Wait for a few minutes and try again. If none of these steps work, it's best to reach out to the support team for further assistance. They will be able to look into the issue more deeply and guide you through the process of recovering your keys or creating new ones. Please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
b
I logged out and logged back in and now I have new api keys. Very strange, but working...
v
@BrentPope Sweet. Have a great day!
@Vapi Sweet. Have a great day!
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