Request for Account Integration Service
# support
r
We are a solar panel installation company seeking to integrate our Kavkom account with your services to enhance data management and analytics. We already have established contact with Kavkom. Due to Twilio being banned in France, we require assistance finding an alternative communication solution. We look forward to discussing implementation details and minimizing operational impact in a meeting with your team.
v
@reda That's fantastic to hear that you're considering integrating VAPI with your Kavkom account to improve your data management and analytics capabilities. We can certainly assist you in finding an alternative communication solution that will meet your needs in France. To get started, we can schedule a meeting to discuss the implementation details and ensure that the transition is as smooth as possible with minimal operational impact. Could you please provide a few details such as your preferred dates and times for the meeting, and any specific topics or questions you would like to address? This will help us prepare and make the most of our time together.
You can continue this conversation by mentioning me in the message.
r
can you help to Integrate kav Kavcom number to ure service
v
@reda Absolutely, I'd be glad to assist you with integrating your Kavkom number with our service. To proceed, I'll need some details from you: 1. The name you'd like to assign to the phone number for reference. 2. The assistant ID, if you have one, that will be used for handling incoming calls to this phone number. 3. The server URL that will be used to handle calls for this phone number. Once you provide these details, we can move forward with the integration process. If you have any specific requirements or questions about the integration, please feel free to share them as well.
r
i don t understand can you explain more
v
@reda Certainly! To integrate your Kavkom number with our Voice API (VAPI) service, we need to set up a way for our system to interact with your Kavkom account. This typically involves a few steps: 1. **Phone Number Reference**: We need to identify which Kavkom phone number you want to integrate. This is just for our reference to ensure we are working with the correct number. 2. **Assistant ID**: If you have an automated system or a virtual assistant that you want to handle calls, we need its identifier to route calls to it. If you don't have one, we can help you set it up or route calls directly to a human operator. 3. **Server URL**: This is the web address of your server where you have scripts or applications that will process the incoming calls. When a call comes in, our system will send information to this URL, and your server will respond with instructions on what to do with the call (e.g., play a message, route the call to a specific department, etc.). If you're not sure about these details or if you need help setting them up, that's completely okay. We can guide you through the process or discuss it further in a meeting with your team. The goal is to create a seamless connection between your Kavkom number and our VAPI service so that you can manage calls and data effectively. Would you like to proceed with setting up a meeting to discuss this in more detail, or do you have any other questions?
s
@reda please email at support@vapi.ai