Hi vapi team, we are trying to synchronize our private voices from the Cartesia provider on the dashboard but it does not work. Furthermore, from the API we cannot use a private voice with the voice id of our private voice. https://cdn.discordapp.com/attachments/1257340817396469940/1257340817543266435/CleanShot_2024-07-01_at_16.21.36.gif?ex=66840d63&is=6682bbe3&hm=43a661582f64509b86bddc8809a16c2be0032ae4185365b5f193aa78d979cd5c& https://cdn.discordapp.com/attachments/1257340817396469940/1257340817949982781/CleanShot_2024-07-01_at_16.22.412x.png?ex=66840d63&is=6682bbe3&hm=b9a28627beb4364faa57af167964f54d8711623933c25650ec4e5f099ecd8ccc&

@mich Hello! I'm here to help you with your synchronization issue. To assist you effectively, I'll need a bit more information. Could you please confirm if you have already added the provider key for Cartesia in your VAPI configuration? Additionally, ensure that the voice ID you are using matches the one provided by Cartesia for your private voice. If you've already done this and are still facing issues, there might be a need to look into the specific error messages you're receiving. Could you please share those details? This will help us understand the problem better and provide you with a more accurate solution.

yes i already added the provider key

Got it. Tagging @User for additional help.

i share you screenhot for this issue

Currently, we don't support cartesia private voice sync

Ok

It will take some time cause we got lot on our plate rn

Ok i understand from Dashboard but why we can’t from api ? @User

because we have restricted to voice ids provided by cartesia