Cannot add properties to functions
# support
d
Til about yesterday (I think) this was working just fine, but now I cannot add new properties to any functions on any assistants across my account. The existing properties also don't appear underneath the functions as they normally would, either, though they still work. Very frustrating!
v
You can continue this conversation by mentioning me in the message.
@Daniel I'm sorry to hear that you're experiencing issues with adding new properties to functions on your assistants. It sounds like there might be a glitch or an update that could have affected the functionality. To better assist you, could you please provide me with more details about the steps you're taking when you encounter this problem? This will help me understand the issue more clearly and guide you towards a solution.
d
@Vapi So I've got numerous assistants with numerous different functions. These all point to make scenarios. With all of these, the functions still work exactly as they did before, but I now need to add a new property to one of the functions, and I found that none of the existing properties that are in fact working are even listed under the function. When I try and create a new property, it'll seem fine, I'll hit 'save', and all looks like it should work, but then the second I hit publish the properties disappear. I've tried creating brand new functions, to no avail. This is the case across all of my agents.
v
@Daniel It seems like there might be an issue with the interface or a possible bug that's preventing the properties from being displayed and saved correctly. Here are a few steps you can take to troubleshoot the issue: 1. **Clear Cache and Cookies**: Sometimes, browser cache and cookies can cause issues with web applications. Try clearing your browser's cache and cookies and then attempt to add the properties again. 2. **Try a Different Browser**: There might be compatibility issues with the browser you are using. Try accessing your account using a different browser to see if the issue persists. 3. **Check for Updates**: Ensure that there are no pending updates for your browser or the platform you are using that might be causing the issue. 4. **Review Permissions**: Make sure that your account has the necessary permissions to make changes to the functions and properties. 5. **Contact Support**: If none of the above steps resolve the issue, it would be best to contact the support team for further assistance. They might be aware of any ongoing issues or updates that could be affecting the functionality. 6. **Document the Issue**: When contacting support, provide them with detailed information about the issue, including the steps you've taken, any error messages you've received, and screenshots if possible. Would you like me to assist you in contacting support or is there anything else I can help you with right now?
d
@Vapi I've already tried switching browsers to no avail, exact same behaviour. I'd like you to do whatever you think would be the most effective way in getting a solution for this, as it'
v
@Daniel Sweet. Have a great day!
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