Cannot add properties to functions (wrongfully mar...
# support
d
Til about yesterday (I think) this was working just fine, but now I cannot add new properties to any functions on any assistants across my account. The existing properties also don't appear underneath the functions as they normally would, either, though they still work. Very frustrating! I've got numerous assistants with numerous different functions. These all point to Make.com scenarios. With all of these, the functions still work exactly as they did before, but I now need to add a new property to one of the functions, and I found that none of the existing properties that are in fact working are even listed under the function. When I try and create a new property, it'll seem fine, I'll hit 'save', and all looks like it should work, but then the second I hit publish the properties disappear. I've tried creating brand new functions, to no avail. This is the case across all of my agents. I've already tried switching browsers to no avail, exact same behaviour. I'd like you to do whatever you think would be the most effective way in getting a solution for this, as it's costing me money for the time being...
v
message has been deleted
@Daniel I'm sorry to hear about the trouble you're experiencing with adding new properties to functions and the disappearance of existing properties. It sounds like there might be an issue with the interface or a temporary glitch in the system. To address this issue effectively, I would recommend reaching out to the support team with detailed information about the problem. They will have the necessary tools and access to investigate this further and provide a resolution. Would you like me to assist you in contacting support or is there anything else I can help you with at this moment?
You can continue this conversation by mentioning me in the message.
d
Please assist me in contacing support
@Vapi please assist me in contacting support
v
@Daniel Certainly! To contact support, please visit the following URL: [Vapi Support](https://docs.vapi.ai/support). Once there, you can submit a detailed description of the issue you're facing with your assistants and functions. Be sure to include any relevant screenshots or error messages, and explain the steps you've already taken, such as trying different browsers. If you need any further assistance or have additional information to provide, feel free to let me know, and I'll do my best to help you.
g
Exactly, just started having this issue as well. All properties from previous functions are gone. Those still work, but any new properties that are added don't work at all. This needs to be solved ASAP.
d
Very frustrating! Can't do anything rn and I've got heaps of leads ready to be called 😦
@Vapi Do you know when support will be available?
v
@Daniel Sweet. Have a great day!