Tool trigger at the beginning of the call
# supporth
hugopdvn
07/03/2024, 8:04 AMwhat's the best way to trigger a tool a the very beginning of the call ? The tool i'm talking about has to recognize or not the caller's phone number
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Vapi
07/03/2024, 8:06 AMYou can continue this conversation by mentioning me in the message.
Vapi
07/03/2024, 8:06 AM@hugopdvn
The best way to trigger a tool at the very beginning of a call to recognize the caller's phone number is to set up an event listener for incoming calls. This listener should be configured to execute the phone number recognition tool as soon as the call is connected.
If your Voice API platform supports it, you can implement a webhook that triggers the tool when an incoming call event is detected. The tool would then check the caller's phone number against a database or a predefined list to recognize the caller.
If you need assistance with setting up such a feature or if you have a specific tool in mind that you would like to use, please provide more details or ask support for more info on this.
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Sahil
07/03/2024, 8:08 AMcall_id pls
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hugopdvn
07/03/2024, 8:11 AMI dont have any call related to this topic yet
hugopdvn
07/03/2024, 8:11 AMjust have to implement
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Sahil
07/03/2024, 8:16 AMYou are looking for inbound call?
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hugopdvn
07/03/2024, 8:28 AMyes sir
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Sahil
07/03/2024, 8:30 AMSahil
07/03/2024, 8:30 AMSearch for a video related to transient assistant
Sahil
07/03/2024, 8:30 AMIt is something what you are looking for
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hugopdvn
07/03/2024, 9:58 AMgot it, ty
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