Connect Vapi to any telephony provider
# support
m
Hello, could a sales person advise on how could I implement in detail SIP calls from Vapi to our voip provider, in order to bypass Twilio? Thanks in advance
v
@Mihail M. Hello! I'd be happy to assist you with implementing SIP calls from VAPI to your VoIP provider. To bypass Twilio and use your own VoIP provider, you'll need to set up SIP Origination. Here's a high-level overview of the steps you would typically follow: 1. **Configure Your VoIP Provider**: Ensure that your VoIP provider is set up to receive SIP calls and that you have the necessary SIP URI. 2. **Set Up SIP Origination in VAPI**: When you make a call using VAPI, you'll need to specify the
sipUri
attribute within the
forwardingPhoneNumbers
array to direct the call to your VoIP provider's SIP address. 3. **Handle SIP REFER**: Make sure your system is configured to handle SIP REFER messages if you plan to transfer calls. This is important for call control and transferring calls to another recipient. 4. **Test Your Configuration**: Before going live, thoroughly test your setup to ensure that calls are correctly routed through your VoIP provider. If you need detailed technical assistance or have specific questions about your setup, please let me know, and I can provide more tailored guidance or direct you to the right resources or personnel for support.
You can continue this conversation by mentioning me in the message.
m
I need more in depth technical guidance
d
i'm interested in this as well @User .
s
hey @Sahil please help.
s
Yes, you can connect your local telephony provider. Please write a email to support@vapi.ai to schedule the call. @Dan OS @Mihail M.
m
will do, thanks
b
whats the case for using our own voip providers to transfer some call to VAPI?
d
No, but to have local or regional phone numbers that will increase the Answer Rate, or have custom rates and fees. We are working with a voip provider for 5 years now, and we have custom rates, fees, premium routes, regional phone numbers or caller_Id's , we don't target USA, but the rest of the world so that's important for us.
can somebody join a call with me and my voip provider? we already tested the credetials of the SIP provided by @Sahil , but it seems he is unavailable... @User
s
check DM.
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