User Authentication
# support
j
Is there some sort of user authentification - Such as saying a number at the beginning to identify user and match their content to unique ID's ? I want to interact with the same person multiple times and have a appropriately stored.
v
@Johannes Yes, VAPI does support user authentication mechanisms, including the use of a spoken passphrase or number that can be matched to a unique user ID. This allows for personalized interactions and ensures that content is appropriately stored and associated with the correct user across multiple sessions. To implement this, you would typically have a voice recognition system that captures the spoken number or passphrase and then matches it to a user profile in your database. If you need assistance with setting up such a system or have any specific questions about how to integrate this with VAPI, please let me know, and I'll be happy to help you further!
You can continue this conversation by mentioning me in the message.
j
Yes I need assistance in setting this up, thank you very much.
"Ask for help" interaction failed
g
Yeah the AI gave you wrong answer. Buddy, you are thinkinh about it wrong. When they call, just use their phone number to get information about yhem and load in the assistant. You have 5 sec window to do that. The keywords you are looking for is assistant-request. Ask vapi AI in the website. Now when returning that assistant, query the contact by phonr number and load their info in. Simple.
j
Thanks mate!
s
@Johannes as said by @GeneralKugelBlitz you can feed past context as system message and inform the assistant explicitly about your previous conversations.
Check the following to dynamically load assistant info, https://docs.vapi.ai/server-url/events#retrieving-assistants
if you need more info write to support@vapi.ai