I have noticed when fetching calls from my assistant, some of the calls have the

createdAt

and

updatedAt

properties, and some also have

startedAt

and

endedAt

properties. What is the difference between these properties? And why are some of the calls missing the

startedAt

and

endedAt

properties

@luisz2k The

createdAt

and

updatedAt

properties are common timestamps associated with records in a database.

createdAt

is the time when the call record was initially created in the system, while

updatedAt

reflects the last time any changes were made to that call record. On the other hand,

startedAt

and

endedAt

are specific to the actual call session.

startedAt

is the timestamp when the call was initiated, and

endedAt

is when the call was concluded. If some calls are missing the

startedAt

and

endedAt

properties, it could be due to several reasons: 1. The call was never connected, so there was no actual start or end time. 2. The call records are incomplete or have not been updated with these timestamps. 3. There might have been an error in the system that prevented these properties from being recorded. If you need these properties for all calls and they are missing, you may want to reach out to support for more information on why this is happening and how it can be resolved.