Looking for access to support for enterprise plans
# support
n
I sent an email to the support team with no response for 4 days. Filled out the info form almost 2 weeks ago with no response back yet. Is there any way this can be sped up.
I cannot add looking tag
Everything is messed up
v
@Nick I'm really sorry to hear about the delay in response. I understand how important it is to have your concerns addressed promptly. I will do my best to expedite your request. Could you please provide me with your ticket number or any other details that could help me locate your support request in our system? Once I have that information, I'll be able to follow up on your behalf and ensure that your query is addressed as soon as possible.
You can continue this conversation by mentioning me in the message.
n
Where can I find my ticket number? I received no confirmation email
v
Got it. Tagging @User for additional help.
n
I’m looking to spend a very large quantity of minutes on your platform I’m not sure why it’s so difficult to get this going
Could someone please get me support I’m
I’ve been waiting for 2 weeks
With absolutely zero signs of assistant
I’m at the point where I’m begging nkw
Now
s
Hello Team, please note that your "Contact Sales" Team form is not working. I have completed multiple times and it does not allow to book calendar or schedule appointment with your team to know more about Vapi Enterprise plan. Also, no e-mail response for completing the "Contact Sales" form. I personally think you guys have to do better in these areas so that you will not loose customer who will eventually move to competitors who are quick in response.
Oh, I see that Nick faced the same issue. Nick would be kind enough to let me know if the problem was resolved by Vapi Team or did you choose any other option or platform.
@User any help, any one there or just AI
k
I have sent both of you a DM. If I don't respond back to your message within 48 hours, ping this thread and we will continue the conversation over DM. Thanks
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