@Gabriel C I'm sorry to hear that you're experiencing issues with the assistant's speech during calls. It sounds like there might be a problem with the text-to-speech (TTS) service or a configuration issue that's causing the assistant to not speak correctly or to repeat questions. To address this issue, I would recommend checking the following: 1. **Voice Provider Configuration**: Ensure that the voice provider settings are correctly configured and that there are no issues with the TTS service. 2. **Network Connectivity**: Verify that there is stable network connectivity during the calls, as poor connection can affect the TTS service. 3. **Audio Playback**: Check if there's an issue with the audio playback on the receiving end of the calls. 4. **Call Recordings**: Review the call recordings to identify any patterns or specific errors that might be occurring. 5. **System Logs**: Look into the system logs for the call IDs you provided to see if there are any error messages or warnings that could give us more insight into the problem. If you've already checked these and the problem persists, it may be necessary to escalate this to our technical support team for a deeper investigation. They can look into the specific call IDs you've provided and determine if there's a systemic issue or if it's related to the TTS service itself. Would you like me to assist you in escalating this issue to our technical support team?

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