Twilio failed as a reason in call logs, what does ...
# supportd
Daniiar
07/15/2024, 4:58 AMHello,
For some calls I am gettting Twilio failed, and I do not know why is that.
Here is the call id:
cd71f096-cd34-4ad2-884a-6407fefccc5f
Any ideas what happened and what can I do to make it better?
v
Vapi
07/15/2024, 4:59 AMmessage has been deleted
Vapi
07/15/2024, 4:59 AMYou can continue this conversation by mentioning me in the message.
Vapi
07/15/2024, 4:59 AM@Daniiar
Hello!
I'm sorry to hear you're experiencing issues with calls failing on Twilio. To better assist you, I'll need to gather a bit more information. Could you please provide me with the following details:
1. The timestamp of when the call attempt was made.
2. Any error messages or codes you received.
3. The context of the call, such as whether it was an inbound or outbound call, and what you were trying to achieve.
Once I have this information, I'll be able to investigate further and offer you some guidance on how to resolve the issue.
d
Daniiar
07/15/2024, 5:05 AM1. July 15th, 08:40am Dubai time
2. Twilio failed as end call reason
3. Outbound call
s
Shubham Bajaj
07/15/2024, 1:39 PM@Daniiar your missing your phoneNumberId or phoneNumber in the create call config. Ref: https://docs.vapi.ai/api-reference/calls/create-call
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