Voicemail Prices
# support
j
I have tried every configuration on the Twilio voice detection, but right now, every call is costing me 5-7 cents. I want to reduce this cost as much as possible. How can I achieve this? Can you recommend any configurations?
v
You can continue this conversation by mentioning me in the message.
@Jorge | Flowzen.AI To minimize costs associated with voicemail detection on Twilio, you can consider the following recommendations: 1. **Optimize Detection Timing**: Adjust the timing of the voicemail detection to initiate it as early as possible in the call. This can help reduce the duration of the call and thus the cost. 2. **Use Efficient Greeting Messages**: Ensure that your greeting message is concise to reduce the time spent before voicemail detection. 3. **Evaluate Detection Types**: Review the
voicemailDetectionTypes
you are using. Some types may be more cost-effective than others depending on the nature of the calls you are handling. 4. **Analyze Call Patterns**: Look at the patterns in your calls to determine if there are specific times or types of calls that are more likely to go to voicemail and adjust your detection settings accordingly. 5. **Disable Unnecessary Features**: If you have additional features enabled that are not essential, consider disabling them to save on costs. 6. **Monitor and Adjust**: Regularly monitor your usage and costs, and adjust the settings as needed to find the best balance between performance and cost. If you need assistance with specific configurations or have further questions, please let me know, and I can help guide you through the process.
s
That's the cost to detect voicemail but if you can share call ids I can try to see if something can be done.
j
This is an example, were 4 cents: 7bac5bad-fee8-4567-ac42-ea6388519c56 also 1 cents comes from successEvaluation, but I set that "" https://cdn.discordapp.com/attachments/1262752346912325713/1262871884597301301/image.png?ex=66982c98&is=6696db18&hm=7a997e51266483d29345ba192d4189353995f9e1d33aacf5faa86f511b48e7e5&
Thank you for the help
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