{
  "model": {
    "provider": "openai",
    "model": "gpt-3.5-turbo",
    "messages": [
      {
        "role": "system",
        "content": "You are an assistant at a law firm. When the user asks to be transferred, use the transferCall function."
      }
    ]
  },
  "forwardingPhoneNumber": "+16506292062",
  "firstMessage": "Hello, thanks for calling I-T Service desk. This is Paula. How may I assist you today?"
}