Hi there, it seems that something changed with the transcript functionality the past days because it now includes the initial prompt which is a bit confusing. For my case I provide the transcript to my customers and they shouldn't see my prompt. They should only see the real transcript of the call. Is there an option to exclude the prompt from the transcript?

@balistooo Hello! I understand that you would like the initial prompt to be excluded from the transcripts you provide to your customers. While I can't directly change the functionality of the transcript feature, I can certainly help guide you on how to address this issue. If there's an option within the VAPI settings to exclude the initial prompt from the transcript, you should be able to adjust this setting accordingly. However, if this option is not readily available, you might need to manually edit the transcript before providing it to your customers or use a script to automate the process of removing the initial prompt. If you need further assistance with this or if there's a specific setting you're unable to find, please let me know, and I'll do my best to assist you. If this is a recent change that you believe might be an error or oversight, I would recommend reaching out to the support team for more detailed guidance on how to resolve this.

@balistooo what transcript are you using, is it the messages being sent in the client messages during the call, or the end-of-call report transcript? Either way, the initial prompt appearing typically comes from the System role when it's sent, and the actual conversation messages are from the User role & Assistant Role (or "AI" if you're using messages in the end-of-call-report). You can filter out the system role message before providing the transcripts to the user so it doesn't appear. Hope that helps!

use server message end of call report transcript property.