10 concurrent call bug, even though the calls are ...
# support
a
I want to run another 10 concurrent calls, but the status from vapi are showing that they are still in progress 0485e123-bcc9-4af0-8605-83a9e286b0db 04fadcb4-16c3-4ea7-85e3-52c54665187a 1e7aceba-979f-4444-815e-8b104a94001e 67718ace-55ad-446a-9d5f-84bf409dc334 71f1fc23-6d3a-4049-a940-17027df14150 7d0028d8-8444-4a62-9797-cca3293483e4 9b5e5293-658a-4da0-ae41-72d514cd3d3a ab0a6e30-77c6-45df-8f25-aeadb0accf60 b29a910a-6104-4b2d-995c-3c0d6efd820a b3016ef6-01aa-4cc0-b18c-a78e60ad7a58 e49c8914-4d81-4d88-812b-3510f0424cd1 fd466130-f973-436a-a486-7856a5eac1be so we cannot initiate another new 10 concurrents calls as they have not ended according to vapi, please advice further
v
@Andy@Proxa It seems like there might be an issue with the current calls that are still in progress. Before initiating new concurrent calls, we should ensure that the existing calls are properly terminated or completed to avoid any conflicts or resource limitations. Could you please provide more details on the current status of the calls? Are they stuck in a specific state, or are there any error messages associated with them? This information will help us troubleshoot the issue more effectively. If you have already checked the status and there are no clear error messages, it might be necessary to wait for the calls to reach a final state before initiating new ones. However, if you believe there is a problem that is preventing the calls from completing, we may need to investigate further or potentially escalate the issue to our technical support team. Please let me know how you would like to proceed or if there is any additional information you can provide.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
a
the phone calls are ended actually
but the status is still showing "in-progress"
so we cannot initiate new calls
s
please write to support@vapi.ai for this.
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